Onsite Workers' Compensation Coordinator

Clinic; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Semmes Murphey Clinic seeks a Workers’ Compensation Specialist to obtain medical clearance and precertification for patient treatments. The role requires coordination with insurance carriers, nurse case managers, and clinical staff to ensure timely, compliant processing.

The onsite position operates Monday–Friday, 8:00 am–4:30 pm, with a focus on accurate data entry, HIPAA compliance, and effective communication with payers and care teams to support high-quality patient services.

Qualifications

• High school diploma or equivalent.
• 1 year of relevant work experience with precertification in workers’ compensation.
• General knowledge of Workers’ Compensation and HIPAA regulations.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Effective communication, both oral and written.
• Excellent organizational skills with attention to detail.
• Proficient knowledge of insurance requirements and medical/clinical terminology.
• Knowledge of internet software and electronic medical records (EMR).

Responsibilities

• Obtain intake information and precertification for evaluations, tests, surgeries and other procedures.
• Communicate with insurance claim adjusters and nurse case managers by phone, email and fax.
• Serve as liaison between clinical staff and work comp claims adjustor/nurse case manager.
• Collaborate with insurance, billing, nursing and physician staff.
• Maintain patient account information for medical clearance.
• Maintain confidentiality and HIPAA compliance.

Skills

Communication skills

Organizational skills

Customer service

Attention to detail

HIPAA knowledge

EMR systems

Education

High school diploma

Tools

Microsoft Office

EMR software

Job description

Semmes Murphey Clinic seeks a Workers’ Compensation Specialist to obtain medical clearance and precertification for patient treatments. The role requires coordination with insurance carriers, nurse case managers, and clinical staff to ensure timely, compliant processing.

The onsite position operates Monday–Friday, 8:00 am–4:30 pm, with a focus on accurate data entry, HIPAA compliance, and effective communication with payers and care teams to support high-quality patient services.