Medical Front Desk & Patient Services Specialist

Sunshine Pediatric and Family Clinic LLC; Breaux Bridge (LA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Sunshine Pediatric and Family Clinic LLC is seeking a receptionist to manage front desk operations and patient interactions in a busy clinic. You will greet patients, check in families, verify insurance and collect co-pays, while coordinating appointments with providers and nurses.

The role requires strong communication, organization, and proficiency with clinic software. You will work closely with the SPAFC team to ensure smooth daily operations and patient flow.

Qualifications

• Front desk duties and patient greeting required.
• Experience in handling insurance checks and co-pays preferred.
• Strong communication and organizational skills.
• Proficiency with clinic software and record keeping.

Responsibilities

• Check in patients and siblings.
• Verify insurance coverage and patient information sheets.
• Collect co-pays and record receipts.
• Print superbills for patients.
• Answer phones for scheduling and transfer to nurses when needed.
• Schedule appointments and maintain calendars.
• Greet patients and provide professional, empathetic service.
• Prepare patient charts and coordinate next visits.

Skills

Front desk

Phone etiquette

Data entry

Customer service

Tools

EHR software

Microsoft Office

Job description

Sunshine Pediatric and Family Clinic LLC is seeking a receptionist to manage front desk operations and patient interactions in a busy clinic. You will greet patients, check in families, verify insurance and collect co-pays, while coordinating appointments with providers and nurses.

The role requires strong communication, organization, and proficiency with clinic software. You will work closely with the SPAFC team to ensure smooth daily operations and patient flow.