Patient Services Coordinator

Ochsner Health; Lafayette (LA); Presencial; USD 25 000 - 30 000; Tempo parcial

Resumo da oferta

Ochsner Health is seeking a patient-facing administrative support staff member to assist with admit, discharge, and transfer functions on a 2-shift schedule. You will manage reservations, phones, and patient requests, ensuring timely follow-up and accurate unit charges.

The role requires a High School diploma or equivalent, BLS certification within 90 days, and strong data-entry and communication skills. Healthcare experience is preferred, and the position is on-site in Louisiana.

Qualificações

• High School diploma or equivalent is required.
• Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals.
• Healthcare experience is preferred but not required.

Responsabilidades

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts communication to the patient population, including privacy considerations and explaining services clearly.

Conhecimentos

Data entry

Verbal and written communication

Windows software

Interpersonal skills

Medical terminology

Independent work

Time management

Formação académica

High School diploma or equivalent

Ferramentas

EPIC

Windows-based data entry systems

Descrição da oferta de emprego

Ochsner Health is seeking a patient-facing administrative support staff member to assist with admit, discharge, and transfer functions on a 2-shift schedule. You will manage reservations, phones, and patient requests, ensuring timely follow-up and accurate unit charges.

The role requires a High School diploma or equivalent, BLS certification within 90 days, and strong data-entry and communication skills. Healthcare experience is preferred, and the position is on-site in Louisiana.