Unit-Based Patient Experience Coordinator

Ochsner Health; Slidell (LA); Presencial; USD 32 000 - 52 000; Tempo integral

Resumo da oferta

Ochsner Health is seeking a unit-based clerk to assist with admit, discharge, and transfer processes and to provide essential clerical support for the department. You will handle reservations, phone traffic, and patient/family/staff requests, ensuring timely follow-up and accurate unit charges as you serve as a Patient Experience Ambassador.

The role requires a High School diploma or equivalent, strong data entry and communication skills, and proficiency with Windows and EPIC.

Qualificações

• Must have strong data entry and communication skills.
• Proficient with Windows-based software and medical terminology.
• Self-directed with solid time management and organizational abilities.

Responsabilidades

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts communication and explanations to respect patient privacy and needs.
• Other related duties as required.

Conhecimentos

Data entry

Communication

Windows applications

Interpersonal skills

Medical terminology

Self-directed

Time management

Formação académica

High School diploma or equivalent

Ferramentas

EPIC

Descrição da oferta de emprego

Ochsner Health is seeking a unit-based clerk to assist with admit, discharge, and transfer processes and to provide essential clerical support for the department. You will handle reservations, phone traffic, and patient/family/staff requests, ensuring timely follow-up and accurate unit charges as you serve as a Patient Experience Ambassador.

The role requires a High School diploma or equivalent, strong data entry and communication skills, and proficiency with Windows and EPIC.