Patient Services Concierge & Scheduler

Signature Health Inc.; Maple Heights (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k match

HealthJoy

PTO

Federal loan forgiveness

Professional development

Job summary

Signature Health Inc. is seeking a Patient Services Representative to support patient registration and scheduling in a healthcare setting. You will accurately capture data in the EHR, verify insurance, and collect copayments while delivering a welcoming patient experience.

The role requires at least a High School Diploma and 1 year in an office or customer service environment, with EPIC experience preferred. Evening hours may be required, and the team emphasizes people-first care.

Qualifications

• High School Diploma or equivalent.
• 1 year of office or customer service experience; medical office experience preferred.
• EPIC experience and Medicare/Medicaid knowledge are preferred.

Responsibilities

• Assist with patient registration and collect accurate data in the EHR.
• Schedule patient appointments and manage provider availability.
• Verify insurance coverages and process copayments.
• Provide patient support and ensure HIPAA privacy compliance.

Skills

Customer service

Office software

Education

High School Diploma or equivalent

Tools

EPIC

Microsoft Office

Job description

Signature Health Inc. is seeking a Patient Services Representative to support patient registration and scheduling in a healthcare setting. You will accurately capture data in the EHR, verify insurance, and collect copayments while delivering a welcoming patient experience.

The role requires at least a High School Diploma and 1 year in an office or customer service environment, with EPIC experience preferred. Evening hours may be required, and the team emphasizes people-first care.