Patient Services Concierge & Registration Specialist

Summit Health; Livingston (NJ); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Summit Health in Livingston, NJ, is hiring a Patient Service Representative to greet patients, register them efficiently, and maintain smooth clinic flow. You’ll handle phone inquiries, collect payments, and support insurance verification while updating patient records.

Strong English communication and customer service skills are essential. The role requires basic computer skills, experience with EHR and Practice Management Systems, and the ability to multitask in a busy, patient-facing

Qualifikationen

• High school diploma or GED required.
• Excellent customer service skills.
• Ability to communicate in English, both orally and in writing.
• Basic proficiency in computer use and software applications.
• Experience with EHR and Practice Management Systems preferred.

Aufgaben

• Greets visitors, patients and families in a friendly, professional manner.
• Maintains efficient patient flow through registration and scheduling.
• Answers calls, directs inquiries, and takes accurate messages.
• Processes self-pay and insurance payments and reconciles daily receipts.
• Verifies insurance and updates patient demographics and records.
• Schedules appointments and manages waitlists when applicable.

Kenntnisse

Customer service

English communication

Multitasking

Ausbildung

High School Diploma or GED

Associate Degree preferred

Tools

EHR system

Practice Management System

Windows-based computer use

Jobbeschreibung

Summit Health in Livingston, NJ, is hiring a Patient Service Representative to greet patients, register them efficiently, and maintain smooth clinic flow. You’ll handle phone inquiries, collect payments, and support insurance verification while updating patient records.

Strong English communication and customer service skills are essential. The role requires basic computer skills, experience with EHR and Practice Management Systems, and the ability to multitask in a busy, patient-facing