Patient Services Concierge | Front Desk & Scheduling

Summit Health; Livingston (NJ); On-site; USD 25,000 - 30,000; Part time

Job summary

Summit Health in Livingston, NJ is seeking a Part-Time Patient Service Representative/Medical Receptionist to greet visitors, manage the registration flow, and deliver friendly, efficient service in a clinical setting. The role covers weekday evenings 3:30pm–8pm with a rotating Saturday shift (7am–3:30pm), totaling 22.5 or 30.5 hours per week depending on weekend rotation.

Responsibilities include handling phone calls, scheduling, verifying insurance, posting payments, and supporting the front

Qualifications

• Greeting visitors, patients and families in a professional manner; manages registration flow.
• Answers phones, directs calls, and delivers messages promptly with appropriate etiquette.
• Posts self-pay charges, collects payments, and reconciles daily payments.
• Verifies insurance, updates patient information and schedules appointments per guidelines.

Responsibilities

• Greet visitors and direct them appropriately to ensure smooth patient flow.
• Handle phone inquiries, make accurate messages, and support front-desk operations.
• Process registrations, verify insurance, schedule tests/procedures, and coordinate with clinical staff.

Skills

Customer Service

Phone Etiquette

Registration

Cash Handling

Medical Terminology

Education

High School Diploma or GED

Associate degree preferred

Tools

EHR Systems

Practice Management System

Job description

Summit Health in Livingston, NJ is seeking a Part-Time Patient Service Representative/Medical Receptionist to greet visitors, manage the registration flow, and deliver friendly, efficient service in a clinical setting. The role covers weekday evenings 3:30pm–8pm with a rotating Saturday shift (7am–3:30pm), totaling 22.5 or 30.5 hours per week depending on weekend rotation.

Responsibilities include handling phone calls, scheduling, verifying insurance, posting payments, and supporting the front