Patient Services Concierge & Registration Associate

Corewell Health; Reed City (MI); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Comprehensive benefits

On-demand pay (Payactiv)

Discounts directory

Identity theft protection

Retirement options

Equal employment opportunity

Job summary

Corewell Health in Reed City is seeking a part-time Medical Office Clerk to support patient flow and front-desk operations. You will greet patients, collect co-pays, assist with registration, schedule routine appointments, and help with basic EMR duties.

The role emphasizes courteous service, accuracy in handling demographics and insurance data, and collaboration with the Rehab Reed City team to ensure smooth daily operations and patient satisfaction.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Greets and communicates with patients/visitors, collecting payments and co-pays.
• Performs clerical tasks: answers telephone, schedules appointments, orders supplies, generates letters, sorts mail, and compiles end-of-day reports.
• Documents patient calls in the EMR for routing/resolution.
• Registers and checks in patients, confirms demographics and insurance, assists with kiosk registration, and schedules follow-ups.
• Maintains patient records and scans documents into EPIC/EMR as needed.
• Supports safety initiatives and completes required safety competencies.
• Performs other duties as assigned.

Education

High School Diploma or equivalent

Job description

Corewell Health in Reed City is seeking a part-time Medical Office Clerk to support patient flow and front-desk operations. You will greet patients, collect co-pays, assist with registration, schedule routine appointments, and help with basic EMR duties.

The role emphasizes courteous service, accuracy in handling demographics and insurance data, and collaboration with the Rehab Reed City team to ensure smooth daily operations and patient satisfaction.