Patient Services Concierge - Part-Time, On-Site

Ultipro; Morristown, Northern (TN, KY); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Ultipro in Morristown, TN seeks a Part-Time Patient Services Representative to greet patients, register them promptly, verify demographics and insurance, and prepare medical records for daily appointments. Downtown Mall Office and Corporate Office Morristown, TN 37813, USA may be involved.

You will update patient profiles, collect co-pays, coordinate referrals, answer phones, and support other staff in a fast-paced clinic using Athena EMR.

Qualifications

• Typing or data entry competency required.
• Knowledge of clinic/medical practice procedures.
• Experience with EMR systems, preferably Athena.
• Excellent customer service and communication skills.
• Ability to lift 30-50 pounds.

Responsibilities

• Greet and register patients promptly and courteous
• Verify demographics and insurance information
• Prepare patient medical records for daily appointments
• Update patient profiles in the system
• File medical histories, labs, and correspondence
• Maintain and confirm appointment schedules
• Collect co-pays and balance drawer daily
• Handle patient referrals
• Answer telephone and direct calls
• Assist other staff and attend meetings

Skills

Typing

Data entry

Customer service

Phone handling

Communication

Teamwork

Ability to lift 30-50 pounds

EMR knowledge

Education

High School Diploma or Equivalent

Tools

Athena EMR

Job description

Ultipro in Morristown, TN seeks a Part-Time Patient Services Representative to greet patients, register them promptly, verify demographics and insurance, and prepare medical records for daily appointments. Downtown Mall Office and Corporate Office Morristown, TN 37813, USA may be involved.

You will update patient profiles, collect co-pays, coordinate referrals, answer phones, and support other staff in a fast-paced clinic using Athena EMR.