Part-Time Patient Appointment Concierge

Paycom; Clarksville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Premier Medical Group in Clarksville, TN seeks a part-time Appointment Scheduling Clerk to greet callers, collect information, and coordinate patient visits with courtesy and professionalism.

Responsibilities include answering calls, scheduling and rescheduling appointments, entering demographics and insurance data, verifying online eligibility, and maintaining HIPAA confidentiality in a fast-paced clinic environment.

Qualifications

• Minimum education: high school diploma or GED.
• Experience in customer service or medical scheduling preferred.
• Knowledge of medical terminology and HIPAA guidelines.

Responsibilities

• Answers incoming calls promptly and professionally.
• Schedules, coordinates, and reschedules patient appointments.
• Obtains and enters patient demographic and insurance information.
• Verifies online insurance eligibility.
• Takes messages from patients and providers per protocols.
• Maintains provider schedules to ensure proper appointments.
• Maintains confidentiality and adheres to HIPAA regulations.
• Performs other duties as assigned.

Skills

Customer service

Medical terminology

Communication

Stress management

Relationship building

Clear communication

Situational analysis

Education

High school diploma or GED

Job description

Premier Medical Group in Clarksville, TN seeks a part-time Appointment Scheduling Clerk to greet callers, collect information, and coordinate patient visits with courtesy and professionalism.

Responsibilities include answering calls, scheduling and rescheduling appointments, entering demographics and insurance data, verifying online eligibility, and maintaining HIPAA confidentiality in a fast-paced clinic environment.