Patient Services Concierge — Part-Time, Mon & Wed

Corewell Health; Rockford (MI); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay

Discounts program

Identity theft protection

Retirement options

Job summary

Corewell Health is seeking a part-time Patient Services Representative to support patient registration, concierge, and clerical services in Rockford and Sparta. You will work as part of a team to ensure efficient patient flow and accurate information handling.

The role emphasizes patient-centered service, collaboration with care teams, and adherence to safety and privacy standards. The schedule is Mon and Wed, daytime hours, in Rockford.

Qualifications

• High School Diploma or equivalent.
• 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or related fields.

Responsibilities

• Register patients in treatment rooms with high accuracy.
• Assist with patient check-out and scheduling of appointments and referrals.
• Obtain/verify insurance authorizations or assist with denials/appeals.
• Perform EMR/EHR scanning and document uploading.
• Assist with training new team members.

Skills

Problem solving

Customer service

EMR/EHR proficiency

Scheduling

Education

High School Diploma

Tools

EMR/EHR systems

Job description

Corewell Health is seeking a part-time Patient Services Representative to support patient registration, concierge, and clerical services in Rockford and Sparta. You will work as part of a team to ensure efficient patient flow and accurate information handling.

The role emphasizes patient-centered service, collaboration with care teams, and adherence to safety and privacy standards. The schedule is Mon and Wed, daytime hours, in Rockford.