Patient Services Concierge: Front Desk & Billing

125 Advocate Health and Hospitals Corporation; Park Ridge (IL); Vor Ort; USD 41.000 - 62.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid Time Off

Educational Assistance Program

Zusammenfassung

Advocate Health’s Advocate Medical Group in Park Ridge, IL is seeking a Patient Services representative. The role focuses on delivering high-quality patient service for appointments, tests and referrals, while handling billing information and maintaining accurate medical records.

Requirements include a high school diploma and 1–2 years of related customer service experience, with the ability to manage difficult callers.

Qualifikationen

• High school diploma or equivalent required.
• 1–2 years of related customer service experience preferred.
• Experience handling difficult callers/patients/customers.

Aufgaben

• Patient Services: Provide efficient, high‑quality service to patients for appointments, tests, procedures, bills and referrals.
• Billing Services: Enter billing information at time of service and follow up on missing information.
• Medical Record Services: Maintain accurate and timely medical records.

Kenntnisse

Customer service

Communication skills

Difficult caller handling

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Advocate Health’s Advocate Medical Group in Park Ridge, IL is seeking a Patient Services representative. The role focuses on delivering high-quality patient service for appointments, tests and referrals, while handling billing information and maintaining accurate medical records.

Requirements include a high school diploma and 1–2 years of related customer service experience, with the ability to manage difficult callers.