Patient Services & Billing Specialist

Advocate Health Care; Batavia (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health Care's Aurora Medical Group in Batavia, IL is seeking a Patient Service Representative to provide efficient, compassionate front-office support. You will handle scheduling, registration, billing entries, and patient inquiries to help drive accurate records and timely payments.

As part of the ambulatory care team, you will support providers, assist with billing follow-up, and help maintain medical records while delivering exceptional patient experience in a busy clinic setting.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide high-quality patient service for appointments, tests, procedures, bills, and referrals.
• Enter billing information at point of service and follow up on missing data.
• Maintain accurate, timely medical records per standard procedures.

Skills

Customer Service

Communication

Interpersonal Skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Patient accounting system

Job description

Advocate Health Care's Aurora Medical Group in Batavia, IL is seeking a Patient Service Representative to provide efficient, compassionate front-office support. You will handle scheduling, registration, billing entries, and patient inquiries to help drive accurate records and timely payments.

As part of the ambulatory care team, you will support providers, assist with billing follow-up, and help maintain medical records while delivering exceptional patient experience in a busy clinic setting.