Patient Service & Billing Specialist

Hugh Chatham Health, Inc.; Mount Prospect (IL); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Paid Time Off

Health insurance

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Medical Group in Mount Prospect, IL is seeking a part-time Patient Service Representative to deliver high-quality patient services, scheduling support, and accurate billing entry. You will assist with medical records and coordinate with providers in a busy ambulatory care setting.

Ideal candidates have a high school diploma and 1–2 years of customer service experience, with the ability to handle difficult conversations and maintain compassionate communication with patients and families.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services and scheduling.
• Enter billing information at time of service and ensure accurate payer details.
• Maintain accurate medical records and assist clinical staff.

Skills

Customer service experience

Communication skills

Conflict resolution

Education

High school diploma or equivalent

Job description

Advocate Medical Group in Mount Prospect, IL is seeking a part-time Patient Service Representative to deliver high-quality patient services, scheduling support, and accurate billing entry. You will assist with medical records and coordinate with providers in a busy ambulatory care setting.

Ideal candidates have a high school diploma and 1–2 years of customer service experience, with the ability to handle difficult conversations and maintain compassionate communication with patients and families.