Patient Services & Billing Specialist

Advocate Health; Aurora (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Advocate Health, via Aurora Medical Group in Aurora, IL, seeks a Patient Service Representative to support providers and patients in a busy ambulatory setting. Responsibilities include scheduling, registration, and information on tests, procedures, bills, and referrals.

Clerical duties encompass accurate, timely data entry into the patient accounting system, collecting payments at service time, and assisting clinical staff with maintaining precise medical records.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience
• Experience handling difficult caller/customers/patients.

Responsibilities

• Patient services: provide high-quality service to patients at check-in, scheduling, referrals, and information.
• Billing: ensure accurate entry of billing information at the point of service.
• Medical records: maintain accurate and timely patient records.

Skills

Customer service

Phone support

Medical office

Education

High school diploma

Job description

Advocate Health, via Aurora Medical Group in Aurora, IL, seeks a Patient Service Representative to support providers and patients in a busy ambulatory setting. Responsibilities include scheduling, registration, and information on tests, procedures, bills, and referrals.

Clerical duties encompass accurate, timely data entry into the patient accounting system, collecting payments at service time, and assisting clinical staff with maintaining precise medical records.