Patient Services Associate - Part-Time, Outpatient

Hugh Chatham Memorial Hospital; Park Ridge (IL); Presencial; USD 27 000 - 41 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid Time Off programs

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Educational Assistance Program

Resumo da oferta

Advocate Health is seeking a patient service representative to join Advocate Medical Group's Park Ridge location. This part-time role supports providers, connects with patients, and helps ensure a compassionate, seamless experience for every day.

The position is 20 hours per week, Monday–Friday 8:00 am–4:30 pm, with alternating two-eight and three-eight shifts. A high school diploma and 1–2 years of customer service experience are required; candidates should handle difficult callers

Qualificações

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult callers/patients.

Responsabilidades

• Schedule 20 hours per week, Monday–Friday 8:00 am–4:30 pm, alternating two-eight and three-eight shifts.
• Provide efficient, high-quality service to patients arriving for appointments or seeking information.
• Assist with billing information entry and follow-up on missing data.
• Maintain accurate medical records in the system.

Conhecimentos

Customer service experience

Handling difficult callers/patients

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Advocate Health is seeking a patient service representative to join Advocate Medical Group's Park Ridge location. This part-time role supports providers, connects with patients, and helps ensure a compassionate, seamless experience for every day.

The position is 20 hours per week, Monday–Friday 8:00 am–4:30 pm, with alternating two-eight and three-eight shifts. A high school diploma and 1–2 years of customer service experience are required; candidates should handle difficult callers