Patient Services Concierge – Front Desk

QualDerm Partners LLC; Valparaiso (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) plan

Paid time off

Life insurance

Disability protection

Wellness plans

EAP

Employee discounts

Referral bonus program

Job summary

QualDerm Partners LLC seeks a Front Office Receptionist to greet patients, schedule and register visits, and verify insurance coverage using our EMR/Practice Management system. You will help ensure accurate data, manage appointments, and support a welcoming, efficient clinic environment.

Qualifications include a High School Diploma and healthcare customer service experience. The role emphasizes confidentiality, courtesy, and effective communication in a fast-paced dermatology practice.

Qualifications

• High School Diploma required.
• Associates degree preferred.
• 1 year customer service experience in healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or by phone; direct inquiries as needed.
• Enter patient arrivals into the Practice Management EMR system.
• Verify insurance eligibility and assist with financial screening at check-in/out.
• Prepare necessary patient paperwork prior to appointments.
• Call and reschedule no-shows; update records accordingly.
• Maintain a clean, organized reception area and protect patient confidentiality.

Skills

Customer service

Reception experience

EMR navigation

Insurance verification

Education

High School Diploma

Associates Degree preferred

Tools

EMR software

Job description

QualDerm Partners LLC seeks a Front Office Receptionist to greet patients, schedule and register visits, and verify insurance coverage using our EMR/Practice Management system. You will help ensure accurate data, manage appointments, and support a welcoming, efficient clinic environment.

Qualifications include a High School Diploma and healthcare customer service experience. The role emphasizes confidentiality, courtesy, and effective communication in a fast-paced dermatology practice.