Patient Experience Front Desk - Dermatology Office

QualDerm Partners, LLC; Pinehurst (ID); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan

PTO

Employee discounts

Referral bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support providers with timeliness and courtesy. You will greet patients, manage EMR entries, and ensure accurate check-in and paperwork.

This role requires a High School Diploma, customer service experience in a healthcare setting, and strong communication. You will schedule appointments, collect copays, and maintain a welcoming reception area while protecting patient confidentiality.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or via phone.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage.
• Process patient copays and balances at check-in/out while maintaining confidentiality.

Skills

Customer service

Communication skills

Phone etiquette

Healthcare experience

Education

High School Diploma

Associate's Degree preferred

Tools

EMR

Job description

QualDerm Partners is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support providers with timeliness and courtesy. You will greet patients, manage EMR entries, and ensure accurate check-in and paperwork.

This role requires a High School Diploma, customer service experience in a healthcare setting, and strong communication. You will schedule appointments, collect copays, and maintain a welcoming reception area while protecting patient confidentiality.