Patient Concierge & Front Desk – Dermatology

Qualderm; Barrington (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is hiring a Front Office Receptionist to greet and register patients, manage EMR, and verify insurance coverage across our dermatology network. The role requires attention to accuracy, confidentiality, and delivering exceptional customer service to patients, families, and staff.

Ideal candidates will have a High School Diploma (Associate's degree preferred) and at least 1 year of healthcare front-desk experience, with strong communication skills and professionalism.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in healthcare office preferred.
• Excellent communication and professional front-desk demeanor required.

Responsibilities

• Greet patients and visitors in person or via phone, directing as needed.
• Register patients accurately in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Schedule appointments to optimize patient satisfaction and provider time.
• Process patient copays and balances at check-in/out with confidentiality.
• Support Billing with insurance eligibility checks and prior authorization as needed.

Skills

Customer service

Communication skills

Professionalism

Multitasking

Education

High School Diploma

Associate's Degree

Job description

QualDerm Partners is hiring a Front Office Receptionist to greet and register patients, manage EMR, and verify insurance coverage across our dermatology network. The role requires attention to accuracy, confidentiality, and delivering exceptional customer service to patients, families, and staff.

Ideal candidates will have a High School Diploma (Associate's degree preferred) and at least 1 year of healthcare front-desk experience, with strong communication skills and professionalism.