Dermatology Front Desk & Patient Concierge

Qualderm; Valparaiso (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Additional Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Medical Office Support Front Office Receptionist to handle patient check-in, registration, and insurance verification using our EMR system. The role emphasizes exceptional customer service for patients, families, and healthcare providers.

The position requires a High School Diploma and prefers candidates with an Associates Degree and 1 year of healthcare office customer service experience. A full-time schedule is available with competitive compensation and benefits.

Qualifications

• 1 year customer service experience in health care office preferred.
• Strong communication and interpersonal skills required.
• Ability to register patients accurately and verify insurance.

Responsibilities

• Greet patients and visitors in person or by phone.
• Verify patient information and insurance eligibility in the EMR.
• Schedule and manage appointments while ensuring patient comfort.
• Collect copays and balances at check-in/out.
• Maintain reception area cleanliness and confidentiality of information.
• Provide excellent customer service to patients and providers.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Education

High School Diploma

Associates Degree preferred

Tools

EMR / Practice Management System

Phone system

Job description

QualDerm Partners is seeking a Medical Office Support Front Office Receptionist to handle patient check-in, registration, and insurance verification using our EMR system. The role emphasizes exceptional customer service for patients, families, and healthcare providers.

The position requires a High School Diploma and prefers candidates with an Associates Degree and 1 year of healthcare office customer service experience. A full-time schedule is available with competitive compensation and benefits.