Patient Services Concierge | Flexible Hours & Benefits

Patient First; Pottstown (Montgomery County); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Excellent benefits packages

Flexible hours

Competitive compensation

Job summary

Patient First in the Montgomery County area seeks a courteous Front Office/Receptionist to support patient flow and billing processes at our medical centers. This role emphasizes accurate patient registration, cash handling, and assisting clinical staff to ensure smooth daily operations.

The ideal candidate will possess strong typing and communication skills, prior clerical experience, and the ability to multitask while delivering compassionate customer service in a busy healthcare environment.

Qualifications

• Basic typing skills.
• Excellent verbal communication in person and over the phone.
• Excellent written communication.
• Ability to prioritize and multitask in a fast-paced health care setting.

Responsibilities

• Assist patients using the kiosk and register them expeditiously.
• Escort patients to treatment area for registration and evaluation as needed.
• Handle billing inquiries and explain insurable vs non-insurable charges.
• Collect payments and issue receipts per the EMR.
• Maintain front office cleanliness and organize medical documents.

Skills

Typing

Verbal communication

Written communication

Multitasking

Customer service

Clerical experience

Education

High school diploma or equivalent

1 year clerical experience preferred

Tools

EMR system

Job description

Patient First in the Montgomery County area seeks a courteous Front Office/Receptionist to support patient flow and billing processes at our medical centers. This role emphasizes accurate patient registration, cash handling, and assisting clinical staff to ensure smooth daily operations.

The ideal candidate will possess strong typing and communication skills, prior clerical experience, and the ability to multitask while delivering compassionate customer service in a busy healthcare environment.