Dermatology Patient Concierge & Scheduling Specialist

Vanderbilt University Medical Center; Franklin (OH); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Vanderbilt Health Dermatology Clerical seeks an organized administrative professional to support patient flow in a fast-paced clinical setting. The role involves check-in/out, scheduling, referrals, and coordinating with outside facilities to ensure complete and accurate patient records.

1 year of relevant experience and a high school diploma or GED are requested. We offer a comprehensive benefits package and a collaborative environment that values service orientation and attention to detail.

Qualifications

• Relevant Work Experience
• Experience level: 1 year
• High School Diploma or GED

Responsibilities

• Conducts patient check-in and check-out.
• Coordinates any follow‑up appointments or procedures required for patient.
• Schedules appointments, procedures or surgery through clinical communication or direct request.
• Provides positive first impressions utilizing customer service skills.
• Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre‑certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.

Education

High School Diploma or GED

Job description

Vanderbilt Health Dermatology Clerical seeks an organized administrative professional to support patient flow in a fast-paced clinical setting. The role involves check-in/out, scheduling, referrals, and coordinating with outside facilities to ensure complete and accurate patient records.

1 year of relevant experience and a high school diploma or GED are requested. We offer a comprehensive benefits package and a collaborative environment that values service orientation and attention to detail.