Patient Services Concierge: Check-In, Scheduling & Insurance

BJC Medical Group; Farmington (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay Available

Benefits start within first 30 days

Tuition Benefit available

Job summary

BJC Medical Group is seeking a Patient Services Representative to be the first point of contact for patients at the Medical Arts Center. This role includes check-ins, insurance verification, and scheduling appointments.

You may assist with working referrals and responding to voicemails in a fast-paced office with a supportive team environment. Responsibilities include handling patient calls, delivering receptionist duties, educating patients on insurance requirements, recording payments, and

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Education

High School Diploma or GED

Job description

BJC Medical Group is seeking a Patient Services Representative to be the first point of contact for patients at the Medical Arts Center. This role includes check-ins, insurance verification, and scheduling appointments.

You may assist with working referrals and responding to voicemails in a fast-paced office with a supportive team environment. Responsibilities include handling patient calls, delivering receptionist duties, educating patients on insurance requirements, recording payments, and