Patient Services Concierge — Check-In & Scheduling

US Oncology Network-wide Career Opportunities; Powell (WY); On-site; USD 19,286 - 30,307; Full time

Job summary

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to guide patients through check-in and check-out, ensuring a positive experience from the moment they arrive. The role requires friendly interaction, strong organizational skills, and accurate handling of patient information within the EMR.

You will manage copays, balances, and scheduling, while maintaining a tidy lobby and supporting the clinical staff with efficient service delivery and courteous customer interaction.

Qualifications

• Requires a high school diploma or equivalent; an associate degree is a plus.
• Minimum one year of reception/medical clinic experience.
• Proficient with computer systems and Microsoft Office.
• Able to lift up to 40 pounds and sit for long periods.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist patients during check-in and check-out.
• Collect copays and balances and provide receipts.
• Schedule appointments in coordination with clinical staff.
• Navigate the EMR system and document patient information.
• Keep the front desk and lobby tidy.

Skills

Receptionist experience

Computer proficiency

Adaptability

Strong work ethic

Customer service

Education

High school diploma

Associate degree in business

Tools

Microsoft Office

EMR systems

Job description

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to guide patients through check-in and check-out, ensuring a positive experience from the moment they arrive. The role requires friendly interaction, strong organizational skills, and accurate handling of patient information within the EMR.

You will manage copays, balances, and scheduling, while maintaining a tidy lobby and supporting the clinical staff with efficient service delivery and courteous customer interaction.