Patient Services Concierge

RadNet; Levittown (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Health Savings Accounts

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Service Representative to float across Nassau County locations. You will greet patients, verify insurance, collect payments, schedule appointments, and support back-office staff to ensure smooth patient care.

The role emphasizes safeguarding patient information and delivering world-class customer service in a healthcare setting. The position requires high school education, strong computer skills, and excellent communication.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficient with computer systems and basic software.
• Experience with medical terminology is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect and log co-pays and fees.
• Answer/transfer incoming calls and schedule or cancel appointments.
• Provide patient orientation for preparatory and safety protocols and give directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Protect patient privacy and health information in line with policies.
• Safeguard medications on site according to company rules.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities in all interactions.

Skills

Customer service

Communication

Multitasking

Scheduling

Phone etiquette

Education

High School Diploma or GED

Job description

RadNet is seeking a Patient Service Representative to float across Nassau County locations. You will greet patients, verify insurance, collect payments, schedule appointments, and support back-office staff to ensure smooth patient care.

The role emphasizes safeguarding patient information and delivering world-class customer service in a healthcare setting. The position requires high school education, strong computer skills, and excellent communication.