Radiology Front Desk & Patient Services Specialist

RadNet; Signal Hill (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Health Savings Account

401(k) match

Free imaging services

Wellness dollars

Job summary

RadNet in Signal Hill, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect payments and maintain accurate records in a fast-paced imaging center.

You will coordinate appointments, answer calls, orient patients to safety protocols, and work with back-office staff to ensure timely care while upholding patient privacy and professional service standards.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent radiology/office experience preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient privacy and PHI; safeguard medications on site as required.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Communication

Multitasking

Professionalism

Attention to detail

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet in Signal Hill, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect payments and maintain accurate records in a fast-paced imaging center.

You will coordinate appointments, answer calls, orient patients to safety protocols, and work with back-office staff to ensure timely care while upholding patient privacy and professional service standards.