Patient Service Specialist: Radiology Front Desk & Benefits

RadNet; Town of Hempstead (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account (HSA)

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Service Representative to float across Nassau County locations. You will greet patients, verify insurance, collect co-pays, answer calls, schedule appointments and guide patients through prep and safety protocols.

This role emphasizes professional communication, HIPAA compliance, and teamwork in a fast-paced imaging center environment. Ideal candidates have a High School Diploma or GED, strong computer skills, and experience in customer service within

Qualifications

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures; ensure documentation is complete.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments; confirm and notify staff.
• Provide orientation on prep and safety; give directions to facilities.
• Coordinate with back-office for timely care of patients.
• Safeguard patient information and property; comply with HIPAA.
• Safeguard medications on site per policy.
• Maintain professional behavior and respect patient boundaries.
• Interact with patients and families diplomatically.

Skills

Customer service

Communication

Multitasking

Medical terminology

Education

High School Diploma or GED

Job description

RadNet is seeking a Patient Service Representative to float across Nassau County locations. You will greet patients, verify insurance, collect co-pays, answer calls, schedule appointments and guide patients through prep and safety protocols.

This role emphasizes professional communication, HIPAA compliance, and teamwork in a fast-paced imaging center environment. Ideal candidates have a High School Diploma or GED, strong computer skills, and experience in customer service within