Patient Service Specialist (Float) – Radiology Care

RadNet; Olney (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Salary range: $18-$24 per hour

Comprehensive Medical, Dental and Vis

Health Savings Account with employer

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced radiology setting. You will be the first point of contact, ensuring a smooth patient experience while coordinating with back-office teams.

Ideal candidates communicate clearly, handle multiple tasks, and deliver exceptional service. A High School Diploma or GED and familiarity with medical terminology are preferred, with comprehensive benefits and

Qualifications

• High School Diploma or GED is required.
• Strong multitasking and communication skills are essential.
• Experience providing exceptional customer service is preferred.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures, ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide directions and orient patients regarding preparatory and safety protocols.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications as per policy.
• Maintain professional behavior toward patients and coworkers.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

RadNet is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced radiology setting. You will be the first point of contact, ensuring a smooth patient experience while coordinating with back-office teams.

Ideal candidates communicate clearly, handle multiple tasks, and deliver exceptional service. A High School Diploma or GED and familiarity with medical terminology are preferred, with comprehensive benefits and