Patient Financial Access Specialist

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Parkland Health and Hospital System (PHHS) is looking for a dedicated individual to interview patients for financial eligibility regarding funding programs. This role involves assisting patients in the certification process, communicating their financial responsibilities, and ensuring that all documentation is accurate for billing.

The ideal candidate will have a high school diploma or GED and two years of experience in a related healthcare setting. Strong communication skills and bilingual capabilities are preferred. This is a critical role in ensuring that financial assistance is accessible to all Parkland patients.

Qualifications

• Two years experience in determining financial eligibility.
• Able to demonstrate working knowledge of medical software.
• Experience in a physician or hospital business office setting.

Responsibilities

• Screen patient documentation for funding programs.
• Assist patients with public funding source certification.
• Communicate financial responsibilities and collect payments.
• Track productivity and report on accounts.
• Maintain relationships with agencies and patients.

Skills

Interview patients

Knowledge of personal computers

Knowledge of public assistance programs

Detail-oriented

Good communication skills

Bilingual skills

Education

High school diploma/GED

Job description

Parkland Health and Hospital System (PHHS) is looking for a dedicated individual to interview patients for financial eligibility regarding funding programs. This role involves assisting patients in the certification process, communicating their financial responsibilities, and ensuring that all documentation is accurate for billing.

The ideal candidate will have a high school diploma or GED and two years of experience in a related healthcare setting. Strong communication skills and bilingual capabilities are preferred. This is a critical role in ensuring that financial assistance is accessible to all Parkland patients.