Patient Services & Clinic Scheduling Specialist

Children's National Hospital; Maryland; On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Generous PTO

401(k) plan

Life insurance

Tuition assistance

Commuter benefits

Job summary

Children's National Hospital in Rockville, MD is seeking a Clinic Operations Representative to provide patient services and administrative support in clinic operations. You will interact with families and providers, collect demographics, verify insurance, and assist with scheduling and follow-up visits.

The role requires a high school diploma and at least one year of experience in billing, registration, scheduling, and insurance verification.

Qualifications

• High School Diploma or GED (Required)
• 1 year experience performing billing, patient registration, and scheduling, medical insurance verification, insurance screening (Required)
• Typing minimum 35 words per minute

Responsibilities

• Provide patient services and administrative support in clinic operations.
• Interact with parents, patients, physicians and staff courteously.
• Collect and verify demographic and insurance information for accuracy.
• Schedule patients for appointments and reschedule as needed.
• Obtain consents and distribute compliance materials (HIPAA Privacy Notice, Patient Rights).
• Verify insurance eligibility and pre-authorization/referral information.
• Collect co-payments and deposits; support department cash controls.
• Answer calls, manage emails, and maintain office files and reception area.

Skills

Customer service

Microsoft Office

Typing 35 wpm

Education

High School Diploma or GED

Job description

Children's National Hospital in Rockville, MD is seeking a Clinic Operations Representative to provide patient services and administrative support in clinic operations. You will interact with families and providers, collect demographics, verify insurance, and assist with scheduling and follow-up visits.

The role requires a high school diploma and at least one year of experience in billing, registration, scheduling, and insurance verification.