Patient Services & Scheduling Specialist

Children's National Hospital; Annapolis (MD); On-site; USD 29,000 - 58,000; Part time

Job summary

Children's National Hospital in Annapolis, MD is seeking a Part-Time Clinic Operations Representative to provide patient services and administrative support in clinic operations. The role involves interacting with parents, patients, physicians and staff, collecting demographics, scheduling appointments, and ensuring HIPAA compliance.

You'll verify insurance, discuss payments, enter data in scheduling systems, and help maintain accurate records.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year experience in billing, patient registration, and scheduling.
• Experience with medical insurance verification and screening is required.
• Typing speed of at least 35 words per minute.

Responsibilities

• Provide patient services and administrative support in clinic operations.
• Schedule appointments and manage registration in the scheduling system.
• Verify insurance eligibility and collect co-pays and payments.
• Communicate with parents, patients, physicians, and staff in a courteous manner.
• Ensure accuracy of demographic and insurance information in the patient record.

Skills

Customer service

Typing 35 wpm

Computer literacy

Microsoft Office (Word & Excel)

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children's National Hospital in Annapolis, MD is seeking a Part-Time Clinic Operations Representative to provide patient services and administrative support in clinic operations. The role involves interacting with parents, patients, physicians and staff, collecting demographics, scheduling appointments, and ensuring HIPAA compliance.

You'll verify insurance, discuss payments, enter data in scheduling systems, and help maintain accurate records.