Clinic Operations & Patient Services Specialist

10100 Children's Hospital; Maryland; On-site; USD 29,000 - 58,000; Full time

Benefits offered by this job

Comprehensive health coverage

Paid time off (vacation/sick/holidays)

401(k) plan included

Life, AD&D, long-term disability

Tuition assistance

Commuter benefits

Job summary

Children's National Hospital is seeking a Clinic Operations Representative to provide patient services and administrative support within a School Based Health Center in Prince George's County, MD. The role requires registration, scheduling, billing and insurance verification, with a focus on accurate demographics and compliant documentation.

The position emphasizes strong customer service, computer proficiency, and the ability to type 35 wpm.

Qualifications

• High school diploma or GED required.
• At least 1 year of billing, patient registration, scheduling, and insurance verification experience.
• Proficient in Microsoft Office; typing 35 words per minute; strong communication skills.

Responsibilities

• Schedule and register patients; collect demographic and insurance information.
• Verify insurance eligibility and pre-authorization requirements.
• Collect co-pays and issue receipts; support billing processes.
• Prepare schedules for billing; ensure authorizations are obtained in advance.
• Provide general office support and answer phones as needed.

Skills

Billing

Customer service

Computer skills

Typing 35 wpm

Microsoft Office

Education

High School Diploma or GED

Tools

Cerner

IDX

McKesson

EPRS

SCI

Job description

Children's National Hospital is seeking a Clinic Operations Representative to provide patient services and administrative support within a School Based Health Center in Prince George's County, MD. The role requires registration, scheduling, billing and insurance verification, with a focus on accurate demographics and compliant documentation.

The position emphasizes strong customer service, computer proficiency, and the ability to type 35 wpm.