Patient Services & Clinic Scheduler

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

The Pueblo of Sandia Health Center is seeking a Health Center receptionist, patient registration and scheduler to support patients seen at the facility. This role provides the first point of information into the Electronic Health Record (EHR) system and supports patient experiences and the Business Office.

The position emphasizes privacy, HIPAA compliance, accurate demographic data, scheduling for general, dental and specialty clinics, and coordinating referrals with the Case Manager.

Qualifications

• Knowledge of HIPAA and privacy practices.
• Experience handling patient demographics and scheduling.
• Strong customer service and communication skills.
• Proficient in basic data entry and office software.

Responsibilities

• Identify patients and collect demographic information and required documents.
• Schedule appointments for general, dental and specialty clinics.
• Check-in and check-out patients and arrange follow-up visits.
• Maintain patient privacy and HIPAA compliance throughout processes.

Skills

HIPAA compliance

Registration & scheduling

Customer service

Data entry

Education

High School Diploma or GED

Job description

The Pueblo of Sandia Health Center is seeking a Health Center receptionist, patient registration and scheduler to support patients seen at the facility. This role provides the first point of information into the Electronic Health Record (EHR) system and supports patient experiences and the Business Office.

The position emphasizes privacy, HIPAA compliance, accurate demographic data, scheduling for general, dental and specialty clinics, and coordinating referrals with the Case Manager.