Clinic Front Office & Scheduling Coordinator

The Pueblo of Sandia; Bernalillo (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

The Pueblo of Sandia Health Center seeks a friendly receptionist to handle patient registration, scheduling, and front-desk duties. You will manage demographics, assist with referrals, and enter data into the clinic systems while maintaining HIPAA compliance.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and experience with Windows-based software. This on-site role supports the patient experience and health center operations.

Qualifications

• High School Diploma or GED required; relevant office/records experience preferred.
• Knowledge of HIPAA and patient confidentiality.
• Ability to perform registration, scheduling and basic clerical tasks.

Responsibilities

• Register patients and collect demographic information.
• Schedule appointments for general, dental and specialty clinics.
• Check patients in/out and coordinate follow-up visits.
• Assist with obtaining authorizations and referrals as needed.
• Scan and file medical records into Vista Imaging.
• Maintain privacy and confidentiality per HIPAA and EHR policies.

Skills

Customer service

HIPAA knowledge

Data entry

Interpersonal skills

Scheduling

Phone etiquette

Windows-based software

Medical records

Education

High School Diploma or GED

Tools

BPRM system

Vista Imaging

Job description

The Pueblo of Sandia Health Center seeks a friendly receptionist to handle patient registration, scheduling, and front-desk duties. You will manage demographics, assist with referrals, and enter data into the clinic systems while maintaining HIPAA compliance.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and experience with Windows-based software. This on-site role supports the patient experience and health center operations.