Patient Services & Clinic Operations Coordinator

Tufts Medical Center, Inc.; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support role to assist clinic operations, manage scheduling, records, and patient interactions. You will support the revenue cycle, appointment coordination, and general office tasks to ensure a smooth patient experience.

Ideal candidates have a high school diploma, 2 years of customer service experience, bilingual abilities, and strong communication skills. This role requires confidentiality and coordination across clinical staff and providers.

Qualifications

• High School diploma or equivalent required.
• 2 years of experience supporting customers preferred.
• Bilingual abilities are a plus.

Responsibilities

• Schedules patient appointments and tests.
• Answers phones and triages calls.
• Greets patients and verifies demographics/insurance.
• Assists with revenue cycle tasks and billing entry.
• Performs general office duties and clerical support.
• Participates in performance improvement projects.

Skills

Good communication

Computer literacy

Interpersonal skills

Organizational skills

Multi-tasking

Billing knowledge

Confidential data handling

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Tufts Medicine is seeking an administrative support role to assist clinic operations, manage scheduling, records, and patient interactions. You will support the revenue cycle, appointment coordination, and general office tasks to ensure a smooth patient experience.

Ideal candidates have a high school diploma, 2 years of customer service experience, bilingual abilities, and strong communication skills. This role requires confidentiality and coordination across clinical staff and providers.