Clinical Operations & Scheduling Coordinator

Tufts Medicine; Framingham, Northern (MA, KY); Hybrid; USD 26,000 - 32,000; Full time

Job summary

Tufts Medical Center - Framingham is seeking a Clinical Administrative Coordinator to provide administrative support for the clinic, manage patient scheduling, and assist with revenue cycle activities. The role emphasizes accuracy, confidentiality, and customer service in a fast-paced setting.

Responsibilities include scheduling appointments, greeting patients, handling calls, processing insurance information, and assisting with billing and records.

Qualifications

• Schedules patient appointments, including follow-ups, tests and labs, and surgical booking.
• Answers phones, triages calls, and responds to patient requests.
• Greets and checks-in patients, verifies demographics and insurance.
• Assists with revenue cycle clearance, registration accuracy, referrals and verification.
• Prepares medical records for visits and loads information into EMR.
• Handles billing charge entry and reconciliation.

Responsibilities

• Greet patients and guide them through check-in in a timely manner.
• Maintain patient flow and communicate delays to patients and providers.
• Provide general clerical support to department physicians.
• Participate in performance improvement projects.

Skills

Communication

Computer literacy

Interpersonal skills

Multitasking

Flexibility

Billing knowledge

Confidentiality

Job description

Tufts Medical Center - Framingham is seeking a Clinical Administrative Coordinator to provide administrative support for the clinic, manage patient scheduling, and assist with revenue cycle activities. The role emphasizes accuracy, confidentiality, and customer service in a fast-paced setting.

Responsibilities include scheduling appointments, greeting patients, handling calls, processing insurance information, and assisting with billing and records.