Patient Services & Clinic Admin Assistant

1200 The General Hospital Corporation; Chelsea (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Mass General Brigham's Chelsea Health Center seeks a Per Diem Administrative Assistant to support smooth clinic operations. You will handle scheduling, front-desk routines, patient check-in/out, and billing tasks within EPIC systems.

You are expected to be bilingual (Spanish) and to maintain accurate records, greet patients, and help with phone inquiries while providing timely, courteous service to patients and staff.

Qualifications

• High School Diploma or equivalent required.
• Bilingual Spanish required.
• Certified Medical Administrative Assistant CMAA preferred.
• 2–3 years of office experience required.

Responsibilities

• Perform routine admin and clerical duties in a clinical office.
• Make patient appointments and maintain records.
• Greet and assist patients.
• Answer phones and schedule appointments.
• Process patient billing forms and scan to EPIC records.
• Call for patient records and lab results.
• Serve as EPIC Super User for scheduling/registration/billing.
• Provide training and assistance to others.

Skills

Office administrative

EPIC knowledge

Bilingual Spanish

Communication

Time management

Education

High School Diploma or Equivalent

CMAA Certification

Tools

EPIC

Microsoft Office

Job description

Mass General Brigham's Chelsea Health Center seeks a Per Diem Administrative Assistant to support smooth clinic operations. You will handle scheduling, front-desk routines, patient check-in/out, and billing tasks within EPIC systems.

You are expected to be bilingual (Spanish) and to maintain accurate records, greet patients, and help with phone inquiries while providing timely, courteous service to patients and staff.