Patient Services Clerk — Medical Office Assistant

White Plains Hospital Inc; Bridgeport (CT); On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Physician Services, P.C. is seeking a patient-friendly office clerk in New Rochelle, NY. This non-exempt role performs diversified clerical duties and supports daily operations while maintaining positive communication with patients and the care team.

The ideal candidate will have a high school diploma or GED and up to one year of related experience, with basic EMR and scheduling system familiarity. Day shift, Monday–Friday, 8 AM–5 PM, with standard benefits.

Qualifications

• High School or GED required.
• Less than 1 year of patient relations experience required.
• Less than 1 year of general office experience required.
• Less than 1 year of physician practice patient experience preferred.
• Basic medical terminology; EMR experience preferred (low proficiency).

Responsibilities

• Schedules and confirms patient appointments and arrival using Practice Management System.
• Handles sending/receiving patient records; scheduling procedures and tests; pre-certification verification.
• Verifies insurance coverage and patient demographics; updates charts.
• Answers phones, relays messages and provides information as needed.
• Maintains files and assists in organizing office systems.
• Attends meetings and participates in daily huddles with the care team.

Skills

Patient relations

General office experience

Communication

Teamwork

Education

High School or GED

Tools

Electronic Scheduling

Electronic Medical Record (EMR) systems

Job description

White Plains Physician Services, P.C. is seeking a patient-friendly office clerk in New Rochelle, NY. This non-exempt role performs diversified clerical duties and supports daily operations while maintaining positive communication with patients and the care team.

The ideal candidate will have a high school diploma or GED and up to one year of related experience, with basic EMR and scheduling system familiarity. Day shift, Monday–Friday, 8 AM–5 PM, with standard benefits.