Medical Office Assistant – Patient Care & Scheduling

2600 White Plains Hospital Medical Center; United States; On-site; USD 32,000 - 45,000; Full time

Job summary

White Plains Hospital Medical Center is seeking an Office Clerk to perform diversified clerical duties and maintain clear, positive communication with patients, families, physicians and staff in a fast-paced outpatient setting.

The role involves scheduling appointments, verifying insurance, handling records, and supporting the health-care team. A High School diploma and prior office or patient-relations experience are required, with EMR and scheduling familiarity preferred.

Qualifications

• High School required or GED.
• Previous patient relations experience required.
• General office experience required.
• Previous physician practice patient experience preferred.
• Basic medical terminology, Electronic Scheduling and Electronic Medical Record experience preferred.

Responsibilities

• Schedule and confirm patient appointments using Practice Management System.
• Answer phones, relay messages, and provide information to patients and staff.
• Maintain files and assist in organizing charts and office systems.
• Attend meetings and distribute minutes; participate in daily huddles and practice team meetings.

Skills

Patient relations experience

General office experience

Basic medical terminology

Education

High School Diploma or GED

Tools

Electronic Scheduling

EMR

Job description

White Plains Hospital Medical Center is seeking an Office Clerk to perform diversified clerical duties and maintain clear, positive communication with patients, families, physicians and staff in a fast-paced outpatient setting.

The role involves scheduling appointments, verifying insurance, handling records, and supporting the health-care team. A High School diploma and prior office or patient-relations experience are required, with EMR and scheduling familiarity preferred.