Medical Office Assistant — Patient Care & Scheduling

White Plains Hospital Inc; Town of Mount Pleasant (NY); On-site; USD 31,000 - 47,000; Full time

Job summary

White Plains Hospital Inc. is seeking an office-clerical professional to support Pleasantville-based operations. The position involves patient scheduling, records handling, and coordination with physicians and staff in a busy outpatient setting.

Responsibilities include updating charts, verifying insurance, and maintaining efficient communication with patients and external facilities. Prior EMR familiarity and basic medical terminology are preferred; the role is day shift, Monday through Friday,

Qualifications

• High school diploma or GED required.
• Less than 1 year of patient relations experience preferred.
• Less than 1 year of general office experience required.
• Basic medical terminology and EMR experience preferred (low proficiency).

Responsibilities

• Schedules and confirms patient appointments using the Practice Management System.
• Handles patient records, scheduling procedures and tests, and pre-certifications.
• Verifies insurance and patient demographics; updates charts as needed.
• Answers phones, relays messages and maintains files and office systems.
• Attends meetings and contributes to daily huddles and team communication.

Skills

Patient relations

Office administration

Electronic Scheduling

Electronic Medical Records

Education

High School Diploma or GED

Tools

Practice Management System

Electronic Scheduling

Electronic Medical Records

Job description

White Plains Hospital Inc. is seeking an office-clerical professional to support Pleasantville-based operations. The position involves patient scheduling, records handling, and coordination with physicians and staff in a busy outpatient setting.

Responsibilities include updating charts, verifying insurance, and maintaining efficient communication with patients and external facilities. Prior EMR familiarity and basic medical terminology are preferred; the role is day shift, Monday through Friday,