Patient Services Clerk I: Front Desk & Scheduling

emergemarket.com; Des Moines (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

8 company holidays

Job summary

HealthPoint in Des Moines, WA is seeking a Float Patient Services Representative I to support front office operations across multiple clinic locations. Responsibilities include patient check-in/out, insurance verification, payment collection, scheduling, data entry in EHR, and assisting families with navigation of services.

The role demands excellent customer service, basic computer skills, and flexibility to cover multiple sites.

Qualifications

• High school diploma or equivalent.
• Customer service or healthcare experience preferred.
• Strong communication and basic math skills.

Responsibilities

• Greet patients and guests; check in/out and verify demographics.
• Review insurance information; perform real-time eligibility checks.
• Collect copays and past-due balances; maintain accurate payments.
• Schedule follow-ups and navigate services; document in EHR.

Skills

Customer service

Phone handling

Data entry

Insurance basics

Education

High school diploma or equivalent

Tools

EHR system

Microsoft Office

Job description

HealthPoint in Des Moines, WA is seeking a Float Patient Services Representative I to support front office operations across multiple clinic locations. Responsibilities include patient check-in/out, insurance verification, payment collection, scheduling, data entry in EHR, and assisting families with navigation of services.

The role demands excellent customer service, basic computer skills, and flexibility to cover multiple sites.