Patient Services Specialist I - Front Desk

emergemarket.com; Redmond (WA); On-site; USD 28,929 - 40,804; Full time

Benefits offered by this job

Medical, Dental, and Vision for employees and their families

PTO Plan for full-time benefited employees

Retirement Plan with Employer Match

Job summary

Emergemarket.com is seeking a Float Patient Services Representative I in Redmond to manage front office operations, ensuring exceptional customer service. Responsibilities include patient check-in, insurance verification, and maintaining effective communication with the clinical team.

The role requires a high school diploma and preferably customer service or healthcare experience. Benefits include medical coverage, PTO, and a retirement plan with employer match.

Qualifications

• High school diploma or equivalent. Customer service or healthcare experience preferred.
• Ability to read and comprehend instructions and write basic correspondence.
• Work situations require attention and interpretation of circumstances to choose effective responses.

Responsibilities

• Greet all clinic patients and families.
• Perform patient check-in functions including verification of demographics.
• Educate patients on HealthPoint services.
• Provide documentation on financial assistance programs.
• Maintain schedule accuracy for patient flow.

Skills

Customer Service

Healthcare experience

Basic computer skills

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Electronic Dental and Medical Records

Job description

Emergemarket.com is seeking a Float Patient Services Representative I in Redmond to manage front office operations, ensuring exceptional customer service. Responsibilities include patient check-in, insurance verification, and maintaining effective communication with the clinical team.

The role requires a high school diploma and preferably customer service or healthcare experience. Benefits include medical coverage, PTO, and a retirement plan with employer match.