Patient Services Front Desk Specialist

emergemarket.com; Latona (WA); On-site; USD 30,996,000 - 40,777,000; Part time

Benefits offered by this job

Comprehensive health coverage

401(k) retirement plan with employer-m

Paid Time Off (PTO) pro-rated

Job summary

HealthPoint is a community-based, nonprofit network delivering high-quality care to all. This front office role handles phone activity, patient check-in, registration, data entry, payments and patient education.

Responsibilities include greeting patients, verifying demographics and insurance, collecting copays, guiding patients to services, and supporting the EHR workflow. This position emphasizes respectful service and teamwork.

Qualifications

• High school diploma or equivalent.
• Basic operating knowledge of computers including Word, Excel and Outlook.
• Work situations require attention and interpretation of circumstances to respond effectively.

Responsibilities

• Greet clinic patients, families and visitors.
• Perform check-in: verify demographics, insurance eligibility, and collect copays.
• Register patients, schedule follow-up visits and navigate EHR.
• Educate patients on HealthPoint services and financial assistance programs.
• Maintain a clean reception area and support team communication.

Skills

Customer service

Computer skills

Communication

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

EHR

Job description

HealthPoint is a community-based, nonprofit network delivering high-quality care to all. This front office role handles phone activity, patient check-in, registration, data entry, payments and patient education.

Responsibilities include greeting patients, verifying demographics and insurance, collecting copays, guiding patients to services, and supporting the EHR workflow. This position emphasizes respectful service and teamwork.