Compassionate Patient Services & Scheduling Specialist

emergemarket.com; Tukwila, Northern (WA, KY); Hybrid; USD 64,472,000 - 84,888,000; Full time

Benefits offered by this job

Comprehensive health coverage

Paid Time Off (PTO) pro-rated for part

Eight paid holidays

Three floating holidays

Employee assistance program (EAP)

Well-being resources

Job summary

HealthPoint is a community-based nonprofit healthcare network seeking an Administrative Front Desk Clerk for Tukwila, WA. The role handles front-office functions, patient registration, scheduling, payments, and medical records with a strong focus on customer service.

Responsibilities include greeting patients, verifying insurance, collecting copays, guiding patients on MyChart, and maintaining a welcoming reception area. Compensation varies by skills and experience.

Qualifications

• Requires high school diploma or equivalent and customer service/healthcare experience preferred.
• Basic computer skills; familiarity with Word, Excel, Outlook and EHR systems desired.
• Work routine includes front desk duties with attention to accuracy and privacy.

Responsibilities

• Greet clinic patients, families and visitors.
• Check-in: verify demographics, insurance, and eligibility.
• Collect copays and past due balances; educate about services.
• Check-out: schedule follow-ups and provide documents.
• Maintain reception area, assist with calls and messages in the EHR.

Skills

Customer Service

Phone etiquette

Data entry

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

EHR system

Job description

HealthPoint is a community-based nonprofit healthcare network seeking an Administrative Front Desk Clerk for Tukwila, WA. The role handles front-office functions, patient registration, scheduling, payments, and medical records with a strong focus on customer service.

Responsibilities include greeting patients, verifying insurance, collecting copays, guiding patients on MyChart, and maintaining a welcoming reception area. Compensation varies by skills and experience.