Multi-Clinic Front Desk Specialist - Float Pool

We Care Daily Clinics; Seattle (WA); On-site; USD 34,000 - 41,000; Full time

Job summary

We Care Daily Clinics seeks a reliable Member Services Representative for a float pool, rotating across King and Pierce Counties with a home base at the Auburn Clinic. You will greet members, verify insurance, and support staff in a fast-paced multi-site environment.

This role requires travel between clinics, handling check-ins, payments, HIPAA compliance, and coordinating with the Member Engagement Coordinator to ensure a welcoming experience for patients and visitors.

Qualifications

• Front-desk duties in a healthcare setting.
• Knowledge of HIPAA and patient confidentiality.
• Basic computer skills including MS Office.

Responsibilities

• Greet members, visitors and vendors warmly and professionally.
• Travel between clinics across King and Pierce Counties.
• Manage check-ins, questions, and insurance verification.

Skills

Interpersonal skills

Customer service

Telephone etiquette

Conflict resolution

Team collaboration

Adaptability

Cultural humility

Tools

Microsoft Office

Job description

We Care Daily Clinics seeks a reliable Member Services Representative for a float pool, rotating across King and Pierce Counties with a home base at the Auburn Clinic. You will greet members, verify insurance, and support staff in a fast-paced multi-site environment.

This role requires travel between clinics, handling check-ins, payments, HIPAA compliance, and coordinating with the Member Engagement Coordinator to ensure a welcoming experience for patients and visitors.