Patient Services Clerk: Front Desk & Scheduling

Dignity Health; Redding (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Mercy Medical Center Redding is seeking a Clerk to serve as the welcoming face and organizational hub of the clinic. You will manage patient registration and scheduling, handle patient flow, answer billing inquiries, and provide essential clerical support with strict confidentiality and accuracy.

The role requires exceptional organizational skills, a customer-centric approach, and the ability to thrive in a fast-paced environment while upholding high standards of confidentiality and efficiency.

Qualifications

• High school diploma or GED required.
• Basic Life Support - CPR preferred.

Responsibilities

• Schedules Radiological procedures, CT scans, sonograms, vascular lab and nuclear medicine to keep schedules organized.
• Performs receptionist functions: greets patients, enters orders, answers phones, and assists imaging records requests.
• Supports Radiologists and department staff with administrative tasks to facilitate efficient imaging exams.
• Assists Radiologists in completing all transcribed reports to a signed status within 24 hours.
• Reviews next day OP schedule to confirm patient arrival times and prep needs.
• Performs other related duties as assigned in a professional manner.

Skills

Organizational skills

Customer service

Attention to detail

Education

High School Diploma/GED

Job description

Mercy Medical Center Redding is seeking a Clerk to serve as the welcoming face and organizational hub of the clinic. You will manage patient registration and scheduling, handle patient flow, answer billing inquiries, and provide essential clerical support with strict confidentiality and accuracy.

The role requires exceptional organizational skills, a customer-centric approach, and the ability to thrive in a fast-paced environment while upholding high standards of confidentiality and efficiency.