Patient Services Associate — Front Desk & Scheduling

Mercy Medical Center, Baltimore, MD; Reisterstown (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

403(b) retirement plan with company-mt

Paid Time Off (PTO) & holidays

Tuition reimbursement

Mental Health resources

Disability benefits (Short & Long Term

Discounts on insurance and plans

Rewards & Recognition Program

Job summary

Mercy Medical Center is seeking a Medical Receptionist for its Float Pool. The role involves greeting and registering patients, scheduling appointments, answering phones, and managing front desk operations across multiple Mercy locations including downtown and surrounding sites.

Ideal candidates will have a High School Diploma or GED and strong communication abilities. Prior medical office experience is preferred but not required; the position emphasizes professionalism, confidentiality, and

Qualifications

• Requires high school diploma or GED.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Greet and register patients at the practice front desk.
• Schedule patient appointments and answer phones.
• Scan medical records and triage patient calls for severity.
• Verify insurance information and benefits; collect payments.
• Support multiple Mercy locations as needed.

Skills

Communication skills

Independent work

Team collaboration

Education

High School Diploma or GED

Job description

Mercy Medical Center is seeking a Medical Receptionist for its Float Pool. The role involves greeting and registering patients, scheduling appointments, answering phones, and managing front desk operations across multiple Mercy locations including downtown and surrounding sites.

Ideal candidates will have a High School Diploma or GED and strong communication abilities. Prior medical office experience is preferred but not required; the position emphasizes professionalism, confidentiality, and