Patient Services & Care Coordination Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Aurora Health Care in Milwaukee seeks an administrative support professional to coordinate tests and treatments across departments and to facilitate patient communications on the unit. The role emphasizes accuracy, timeliness, and collaboration within the health care team.

The ideal candidate will have a high school diploma or GED, basic computer skills, and strong written and verbal communication abilities, enabling effective interaction with patients and staff alike.

Qualifications

• Basic computer skills.
• Excellent oral and written communications.
• Excellent interpersonal skills and the ability to adapt to interruptions and changing priorities/workloads.
• High level of attention to detail.
• Certification Addendum; annual educational requirements for hospital-based certifications.

Responsibilities

• Coordinates tests and treatments with and between various departments for patients on nursing units.
• Facilitates communications required to support patient care including multiple-line telephone and hospital information system.
• Maintains EMR and other systems for ordering patient and unit supplies and equipment.
• Compiles chart forms for admissions, transfers, discharges and expirations; obtains copies of medical records.
• Verifies medical records contain complete patient demographic information and registration in the medical record.
• Establishes and maintains positive customer relations and supports a harmonious work environment.
• Provide age-appropriate care knowledge as described in department policies and procedures.

Skills

Basic computer skills

Oral and written communication

Interpersonal skills

Attention to detail

Education

High School Graduate

GED or HSED

Job description

Aurora Health Care in Milwaukee seeks an administrative support professional to coordinate tests and treatments across departments and to facilitate patient communications on the unit. The role emphasizes accuracy, timeliness, and collaboration within the health care team.

The ideal candidate will have a high school diploma or GED, basic computer skills, and strong written and verbal communication abilities, enabling effective interaction with patients and staff alike.