Patient Services & Billing Specialist

Aurora Health Care; Sheboygan (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Aurora Health Care is seeking a Patient Service Representative to support providers and patients with scheduling, registration, and billing, ensuring a seamless and compassionate experience in a busy ambulatory setting.

You will assist with front-desk tasks, verify insurance, and enter billing information while maintaining accurate medical records as part of a patient-centered care team at AMG locations in Wisconsin.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of related customer service experience preferred.
• Experience handling difficult callers/patients is preferred.

Responsibilities

• Patient Services: delivers high-quality service to patients arriving for appointments or seeking information.
• Billing Services: records billing information at point of service and follows up on missing data.
• Medical Record Services: maintains accurate and timely medical records.

Skills

Customer service experience

Difficult callers handling

Education

High school diploma or equivalent

Job description

Aurora Health Care is seeking a Patient Service Representative to support providers and patients with scheduling, registration, and billing, ensuring a seamless and compassionate experience in a busy ambulatory setting.

You will assist with front-desk tasks, verify insurance, and enter billing information while maintaining accurate medical records as part of a patient-centered care team at AMG locations in Wisconsin.