Medical Office Coordinator & Patient Scheduling Specialist

Aurora Health Care; Town of Oconomowoc (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Aurora Health Care is seeking an organized administrative professional to support patient scheduling, records, and front-desk operations. You will greet patients, collect payments, schedule appointments, and coordinate with clinical staff to keep the workflow smooth and ensure accurate data entry into the computer system.

The role involves handling referrals, facilitating authorizations, generating routine reports, and maintaining logs and office equipment.

Qualifications

• High School diploma or equivalent required.
• About 1 year of scheduling, customer service and administrative support experience.
• Proficiency with Microsoft Office and data entry in databases.

Responsibilities

• Greet patients and visitors promptly and courteously, collect co-pays, and respond to information requests.
• Schedule and manage appointments, coordinating related administrative tasks.
• Answer calls, triage routine inquiries, and route to appropriate staff.
• Assemble, copy, and release patient records; liaise with Medical Records on requests.
• Generate and distribute basic reports; maintain department logs.
• Process referrals, registrations, and follow up on re-authorizations; assist with billing forms.

Skills

Greet patients

Calendar management

Appointment scheduling

Multi-tasking

Microsoft Office

Communication

Data entry

Customer service

Education

High School Graduate

Tools

Microsoft Office Suite

Job description

Aurora Health Care is seeking an organized administrative professional to support patient scheduling, records, and front-desk operations. You will greet patients, collect payments, schedule appointments, and coordinate with clinical staff to keep the workflow smooth and ensure accurate data entry into the computer system.

The role involves handling referrals, facilitating authorizations, generating routine reports, and maintaining logs and office equipment.